Emporium Hotel South Bank Brisbane | Brisbane ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

267 Grey Street, Brisbane, Australia, 4101

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Urban King Suite

Max:

2 persons

435 sq. feet

Bed options:

1 King Size Bed

Shower

Coffee machine

room details

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Pool Side Cabanas

Max:

2 persons

585 sq. feet

Bed options:

1 King Size Bed

Pool view

Shower

Coffee machine

room details

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City Suite

Max:

4 persons

435 sq. feet

Bed options:

2 King Size Beds

City view

Shower

Coffee machine

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Center

Brisbane4600 ft

Airports

Brisbane (BNE) 12.8 mi

Gold Coast (OOL) 61.5 mi

Train

Southbank Station700 ft

South Brisbane Station3300 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Wi-Fi

Parking

AUD 60 per day

Baggage storage

Locker room

24-hour services

24-hour reception

24-hour security

General

No smoking on site
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Locker room
Allergy-free rooms
Elevator
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness center
Cycling

Guest Parking

Electric kettle

Services

Paid shuttle service
Valet parking
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Stores/Commercial services
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Picnic area/ Tables
Dinner
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Babysitting/Child services
Children's menu

Spa & Leisure

Infinity pool
Rooftop pool
Heated swimming pool
Beach umbrellas
Sun loungers
Live entertainment
Sun terrace
Spa & wellness center
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage
Make up services

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Dressing area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Bathtub
Free toiletries
Bathroom telephone

Self-catering

Electric kettle

Media

Flat-screen TV
Direct dial telephone
CD player
AM/FM alarm clock

Room decor

Carpeted floor

Location

267 Grey Street, Brisbane, Australia, 4101

Map view

street view

267 Grey Street, Brisbane, Australia, 4101

City landmarks

South Bank

South Bank Parklands

1.1 mi

Gallery

Queensland Art Gallery

4700 ft

Botanical Garden

Brisbane City Botanic Gardens

3600 ft

South Brisbane QLD 4101

South Bank

2500 ft

Mall

Queen Street Mall

1.0 mi

Giant wheel

The Wheel of Brisbane

3800 ft

Parks

Roma Street Parkland

1.3 mi

Libraries

State Library Of Queensland

4500 ft

Brisbane

The Brisbane River

3000 ft

Events

Brisbane Convention and Exhibition Centre

3000 ft

Museums

Museum of Brisbane

1.1 mi

Museums

Queensland Museum

4100 ft

Public Building

Parliament House Brisbane

4500 ft

Parks

Kangaroo Point Cliffs Park

1.0 mi

411 Vulture St

The Gabba

5100 ft

Stadiums

Suncorp Stadium

1.5 mi

Mall

Brisbane Arcade

1.1 mi

Bridges

Story Bridge

1.4 mi

Events

Riverstage

3000 ft

Museums

Commissariat Store Museum

3100 ft

Museums

Old Government House

2400 ft

Public Building

Brisbane City Council

4800 ft

Square

King George Square

1.2 mi

Mall

Myer Centre

5000 ft

399 Queen St

Customs House

1.4 mi

Nearby

Russell Street

Channel Seven Wheel of Brisbane

1700 ft

Museums

Queensland Maritime Museum

1100 ft

Parks

South Brisbane Memorial Park

800 ft

Bridges

Goodwill Bridge

2000 ft

226 Grey St Queensland College of Art's South Bank

Griffith University Art Museum

1700 ft

Restaurants

Pourboy Espresso

100 ft

271 Grey St Shop 4

Signature

900 ft

267 Grey St Level 1 Emporium Hotels South Bank

MADO Cafe and Restaurant

1200 ft

The Galleria Apartments 15 Tribune St Southbank

Belle Epoque

400 ft

267 Grey St South Bank

Harajuku Gyoza Southbank

900 ft

184 Grey St Shop 2

The Point

1000 ft

Shop 15 Cnr Little Stanley St. & Grey St. Southbank

Bamboo Basket

500 ft

189 Grey Street

The Ship Inn

900 ft

Cnr Stanley & Sidon Streets South Bank Parklands

The Jetty Southbank

1200 ft

4 Sidon St River Quay Green South Bank

River Quay Fish

1200 ft

Sidon Street River Quay

Reviews and Ratings

Reviews from guests about their experience.

84%

loved their spa retreat and can’t wait to return.

8.4/10

Great

Rooms

8.0

Location

9.3

Service

8.0

Dining

6.5

Isabella

United Kingdom, March 2025

6.6/10

My stay at Emporium Hotel South Bank was a mix of highs and lows. The spacious River City King Suite provided stunning views and was equipped with a lovely bathroom featuring a spa tub. However, the service was inconsistent, with housekeeping often delayed, and dining didn't quite live up to luxury expectations. Overall, it was nice but not as splendid as I hoped.

Rooms

9.0

The River City King Suite was spacious, clean, and provided an very nice view of Southbank. The bathroom, complete with a spa tub and separate rain shower, added a touch of luxury.

Service

7.0

The staff was friendly and accommodating, but the inconsistencies in service, particularly with housekeeping, marred the experience a bit. I had to call for service on more than one occasion.

Location

9.0

The hotel's location was fantastic, making it easy to explore South Bank and close to the train station for convenient travel. The views from my room were also lovely.

Dining

6.0

Dining was somewhat limited and didn’t quite meet the expectations I had for a luxury hotel. The food quality, particularly for in-room dining, was average.

Facilities

8.0

The infinity pool and sauna were amazing, and the lobby area was inviting, though some elements felt a bit tired. Overall, the facilities were good but could use a refresh.

Mason

United Kingdom, March 2025

5.0/10

My stay at Emporium Hotel South Bank was mostly good, marked by really good service and stunning views. The rooftop terrace bar and infinity pool were highlights for relaxation, although the room could have been better maintained. Overall, I was impressed with the amenities and location, making it a nice experience.

Rooms

8.0

My room was beautifully decorated and spacious, equipped with state-of-the-art facilities like a 55-inch TV. However, I did notice some cleanliness issues that were disappointing for a hotel of this caliber.

Service

10.0

The staff provided excellent service, greeting me warmly and anticipating my needs. Every interaction, from check-in to room service, was smooth and welcoming.

Location

10.0

The hotel boasts a prime location within walking distance of Southbank Parklands, museums, and bustling eateries. It made exploring Brisbane extremely convenient, which I loved.

Dining

9.0

I thoroughly enjoyed the buffet breakfast with its beautiful views. The food at the rooftop bar was tasty, though I wish I could have sampled more from the restaurants due to time constraints.

Facilities

9.0

The facilities, including the stunning rooftop infinity pool and sauna, were a big plus. I just wish the pool area had more shade for comfortable lounging.

Luna

United Kingdom, February 2025

5.8/10

I had a wonderful stay at Emporium Hotel South Bank, with spacious rooms and great views, though there were a few areas needing improvement. The breakfast didn't quite meet my expectations, and the AC system seemed to struggle. However, the staff were really good and made my experience truly enjoyable.

Rooms

9.0

My room was large and beautifully decorated, with fantastic views. I especially loved the comfortable King Size bed and the modern amenities.

Service

10.0

The staff were consistently courteous and attentive, going above and beyond to ensure I had a pleasant stay. They understood my needs and provided friendly service throughout my visit.

Location

9.0

The hotel is ideally located with stunning views of Brisbane and South Bank. It was also convenient for accessing various attractions, making it easy to explore the area.

Dining

6.0

While I enjoyed the food options, the breakfast was a letdown. The dishes felt somewhat limited, and I expected more variety, especially for the price.

Facilities

7.0

The hotel had a range of promising facilities, though there were some gaps. I noticed a lack of items like exercise mats in the gym, and the steam room was not operational during my stay.

Eva

United Kingdom, January 2025

7.4/10

While the Emporium Hotel South Bank has a stunning aesthetic and a prime location near all the attractions, my experience was overshadowed by service shortcomings. The staff lacked efficiency at the restaurant, and room service left much to be desired with incorrect and lukewarm orders. On top of that, housekeeping seemed to struggle with basic tasks. I appreciated the beautiful surroundings, but it was hard to enjoy them given the frustrating service issues I encountered.

Rooms

6.0

The room had a luxurious vibe, but it felt a bit tired and not to the standard expected for the price. The mirrors and electronic controls were disorienting and made it hard to navigate.

Service

5.0

Though a few staff members shone, such as the friendly concierge, the overall service was inconsistent and disappointing, particularly in the restaurant and with room service.

Location

9.0

The hotel's location in South Bank is perfect for exploring the vibrant area, making it easy to enjoy all that Brisbane has to offer.

Dining

5.0

Dining options fell short of expectations, with the quality of food not justifying the price at the restaurant. Room service was often incorrect, and breakfast service was alarmingly slow.

Facilities

5.0

The hotel offers numerous facilities, but their effectiveness depended on the staff's attention to detail, which seemed lacking during my stay.