Emporium Hotel South Bank | Brisbane ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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About the Hotel

267 Grey Street, Brisbane, Australia, 4101

“The fine views of Brisbane and South Bank are lovely.”view full review

Emporium Hotel South Bank is a 5-star hotel featuring 143 luxurious suites with city and river views, a rooftop infinity pool, and a variety of on-site dining options. This Brisbane hotel ensures modern comforts, including a wellness spa and state-of-the-art facilities.

Rooms & Amenities

The Emporium Hotel South Bank offers spacious Premier Suites that include a private balcony with seating for views of Brisbane's river and city skyline. Each suite features a Sealy Knightsbridge Ultra Plush mattress, a 55-inch mirror finish LED television, and a full-bottle Eurocave wine fridge.

Dining Options

Dining at Emporium Hotel South Bank includes the Signature Restaurant, offering a menu focused on fresh local produce, and The Terrace, known for panoramic views and craft cocktails. Guests can also enjoy high tea and a diverse selection of wines at The Reserve Wine Bar.

Leisure & Wellness

Recreational facilities include a wellness spa, sauna, steam room, and a fully equipped gym with views of Mount Coot-tha. The hotel also provides exclusive access to electric bikes for exploring the surrounding South Bank area.

Business & Event Facilities

For business travelers, Emporium Hotel South Bank features three purpose-built boardrooms with natural light and advanced audio-visual equipment. The venue spaces can accommodate up to 250 guests for various events such as conferences and weddings.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Urban Vista King Suite Wifi

2 persons

40 m²

1 King-size bed

Shower

Coffee machine

room details

Pool Side Cabana Suite Wifi

2 persons

54 m²

1 King-size bed

Shower

Coffee machine

room details

River City Twin Suite Wifi

2 persons

40 m²

2 King Size Beds

Shower

Coffee machine

room details

River City King Suite Wifi

2 persons

40 m²

1 King-size bed

Shower

Coffee machine

room details

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Price and Room Availability

Check availability and prices for your dates now!

Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Brisbane 1.4 km

Airports

Brisbane (BNE) 20.6 km

Gold Coast (OOL) 98.9 km

Train

Southbank Station200 m

South Brisbane Station 1.0 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Rooftop Relaxation

“I absolutely enjoyed the rooftop pool, sauna, and steam room at the Emporium Hotel South Bank. The view from the pool, paired with the very nice atmosphere, made each moment feel luxurious and relaxed. It was a perfect way to unwind after a long day.” view full review

Delicious Culinary Experience

“The dining experience at the Emporium Hotel was amazing. I had dinner at the Italian restaurant, which served truly amazing food. The breakfast buffet was also a standout, offering a wide variety of delicious options that set a great tone for the day.” view full review

Luxurious River View Suite

“I stayed in a premium river city King Suite on the 17th floor, and it was simply fine. The floor-to-ceiling windows offered a amazing view of South Bank. The room itself was incredibly spacious and equipped with high-end amenities, including a coffee machine and a wine cooler, making my stay extremely comfortable.” view full review

Innovative In-Room Technology

“I was thoroughly impressed with the innovative media options in my room. The 55-inch TV cleverly integrated into a beautiful ornate mirror was just amazing. It provided a unique entertainment experience, blending functionality and style perfectly.” view full review

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Cycling

Guest Parking

Electric kettle

Services

Paid shuttle service
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Shops/Commercial services
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Picnic area/ Tables
Dinner
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's menu

Spa & Leisure

Infinity pool
Rooftop pool
Heated swimming pool
Beach umbrellas
Sun loungers
Live entertainment
Sun terrace
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage
Make up services

Room features

Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Dressing area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Bathtub
Free toiletries
Bathroom telephone

Self-catering

Electric kettle

Media

Flat-screen TV
Direct dial telephone
CD player
AM/FM alarm clock

Room decor

Carpeted floor

Location

267 Grey Street, Brisbane, Australia, 4101

Map view

267 Grey Street, Brisbane, Australia, 4101

City landmarks

Landmark

South Bank Parklands

1.9 km

Gallery

Queensland Art Gallery

1.4 km

Botanical Garden

Brisbane City Botanic Gardens

1.1 km

Landmark

South Bank

740 m

Mall

Queen Street Mall

1.7 km

Giant wheel

The Wheel of Brisbane

1.2 km

Park

Roma Street Parkland

2.1 km

Library

State Library Of Queensland

1.4 km

Landmark

The Brisbane River

900 m

Event hall

Brisbane Convention and Exhibition Centre

910 m

Museum

Museum of Brisbane

1.8 km

Museum

Queensland Museum

1.2 km

Public Building

Parliament House Brisbane

1.4 km

Park

Kangaroo Point Cliffs Park

1.7 km

Landmark

The Gabba

1.5 km

Stadium

Suncorp Stadium

2.4 km

Mall

Brisbane Arcade

1.7 km

Bridge

Story Bridge

2.3 km

Event hall

Riverstage

900 m

Museum

Commissariat Store Museum

940 m

Museum

Old Government House

720 m

Public Building

Brisbane City Council

1.5 km

Square

King George Square

1.9 km

Mall

Myer Centre

1.5 km

Landmark

Customs House

2.3 km

Nearby

Russell Street

Channel Seven Wheel of Brisbane

510 m

Museum

Queensland Maritime Museum

320 m

Park

South Brisbane Memorial Park

220 m

Bridge

Goodwill Bridge

580 m

226 Grey St Queensland College of Art's South Bank

Griffith University Art Museum

510 m

Restaurants

Pourboy Espresso

10 m

271 Grey St Shop 4

Signature

260 m

267 Grey St Level 1 Emporium Hotels South Bank

MADO Cafe and Restaurant

360 m

The Galleria Apartments 15 Tribune St Southbank

Belle Epoque

120 m

267 Grey St South Bank

Harajuku Gyoza Southbank

260 m

184 Grey St Shop 2

The Point

280 m

Shop 15 Cnr Little Stanley St. & Grey St. Southbank

Bamboo Basket

150 m

189 Grey Street

The Ship Inn

250 m

Cnr Stanley & Sidon Streets South Bank Parklands

The Jetty Southbank

360 m

4 Sidon St River Quay Green South Bank

River Quay Fish

350 m

Sidon Street River Quay

Reviews and Ratings

Reviews from guests about their experience.

Isabella

United Kingdom, March 2025

6.6/10

My stay at Emporium Hotel South Bank was a mix of highs and lows. The spacious River City King Suite provided stunning views and was equipped with a lovely bathroom featuring a spa tub. However, the service was inconsistent, with housekeeping often delayed, and dining didn't quite live up to luxury expectations. Overall, it was nice but not as splendid as I hoped.

Rooms

9.0

The River City King Suite was spacious, clean, and provided an very nice view of Southbank. The bathroom, complete with a spa tub and separate rain shower, added a touch of luxury.

Service

7.0

The staff was friendly and accommodating, but the inconsistencies in service, particularly with housekeeping, marred the experience a bit. I had to call for service on more than one occasion.

Location

9.0

The hotel's location was fantastic, making it easy to explore South Bank and close to the train station for convenient travel. The views from my room were also lovely.

Dining

6.0

Dining was somewhat limited and didn't quite meet the expectations I had for a luxury hotel. The food quality, particularly for in-room dining, was average.

Facilities

8.0

The infinity pool and sauna were amazing, and the lobby area was inviting, though some elements felt a bit tired. Overall, the facilities were good but could use a refresh.

Mason

United Kingdom, March 2025

5.0/10

My stay at Emporium Hotel South Bank was mostly good, marked by really good service and stunning views. The rooftop terrace bar and infinity pool were highlights for relaxation, although the room could have been better maintained. Overall, I was impressed with the amenities and location, making it a nice experience.

Rooms

8.0

My room was beautifully decorated and spacious, equipped with state-of-the-art facilities like a 55-inch TV. However, I did notice some cleanliness issues that were disappointing for a hotel of this caliber.

Service

10.0

The staff provided excellent service, greeting me warmly and anticipating my needs. Every interaction, from check-in to room service, was smooth and welcoming.

Location

10.0

The hotel boasts a prime location within walking distance of Southbank Parklands, museums, and bustling eateries. It made exploring Brisbane extremely convenient, which I loved.

Dining

9.0

I thoroughly enjoyed the buffet breakfast with its beautiful views. The food at the rooftop bar was tasty, though I wish I could have sampled more from the restaurants due to time constraints.

Facilities

9.0

The facilities, including the stunning rooftop infinity pool and sauna, were a big plus. I just wish the pool area had more shade for comfortable lounging.

Luna

United Kingdom, February 2025

5.8/10

I had a wonderful stay at Emporium Hotel South Bank, with spacious rooms and great views, though there were a few areas needing improvement. The breakfast didn't quite meet my expectations, and the AC system seemed to struggle. However, the staff were really good and made my experience truly enjoyable.

Rooms

9.0

My room was large and beautifully decorated, with fantastic views. I especially loved the comfortable King Size bed and the modern amenities.

Service

10.0

The staff were consistently courteous and attentive, going above and beyond to ensure I had a pleasant stay. They understood my needs and provided friendly service throughout my visit.

Location

9.0

The hotel is ideally located with stunning views of Brisbane and South Bank. It was also convenient for accessing various attractions, making it easy to explore the area.

Dining

6.0

While I enjoyed the food options, the breakfast was a letdown. The dishes felt somewhat limited, and I expected more variety, especially for the price.

Facilities

7.0

The hotel had a range of promising facilities, though there were some gaps. I noticed a lack of items like exercise mats in the gym, and the steam room was not operational during my stay.

Eva

United Kingdom, January 2025

7.4/10

While the Emporium Hotel South Bank has a stunning aesthetic and a prime location near all the attractions, my experience was overshadowed by service shortcomings. The staff lacked efficiency at the restaurant, and room service left much to be desired with incorrect and lukewarm orders. On top of that, housekeeping seemed to struggle with basic tasks. I appreciated the beautiful surroundings, but it was hard to enjoy them given the frustrating service issues I encountered.

Rooms

6.0

The room had a luxurious vibe, but it felt a bit tired and not to the standard expected for the price. The mirrors and electronic controls were disorienting and made it hard to navigate.

Service

5.0

Though a few staff members shone, such as the friendly concierge, the overall service was inconsistent and disappointing, particularly in the restaurant and with room service.

Location

9.0

The hotel's location in South Bank is perfect for exploring the vibrant area, making it easy to enjoy all that Brisbane has to offer.

Dining

5.0

Dining options fell short of expectations, with the quality of food not justifying the price at the restaurant. Room service was often incorrect, and breakfast service was alarmingly slow.

Facilities

5.0

The hotel offers numerous facilities, but their effectiveness depended on the staff's attention to detail, which seemed lacking during my stay.